FAQ s

Frequently Asked Questions

1. Can I place an order directly on the website?

No, our website is designed for showcasing our beautiful beaded bags and bead collections only.

2. How then do i place an order?

Upon finding a product of interest, please save the image and contact us via WhatsApp, our preferred communication channel. We eagerly await your inquiries and look forward to assisting you.

3. How can I inquire about the availability of a product?

Feel free to reach out to us via the contact form on our website or give us a call. We'll be happy to provide information on the availability of a product you are interested in.

4. Do you offer customization services for any of the products?

Yes, we are pleased to provide customized beaded bags and designs at your request. Enhance your look with uniquely designed, handmade items made especially for you.

5. What's the timeframe for my customized order?

Expect your unique item in 3-5 days—crafted with care for a timely and professional delivery.

6. What payment methods do you accept?

We currently accept payments in cash at our physical store and MTN mobile money. For more details on payment methods, please contact us directly.

7. Can I return or exchange a product?

Due to the nature of our products, we do not accept returns or exchanges. Please carefully review your selection before making a purchase.

8. Do you offer nationwide delivery?

Yes, we do offer nationwide delivery ,which comes at a cost, depending on your location. For more information, please reach out to us.